Our pronounced focus on sustainability stems from a deep-seated commitment to minimising our environmental footprint.

We achieve this by using compostable packaging to reduce landfill waste, optimising our transportation to lower carbon emissions, and powering our production with solar energy.

Packaging

Envelopes

We are one of the few UK-based tea company to use commercially compostable envelopes for our teas. They cost us more but are better for the environment as they are made from NatureFlex (a cellulose-based film), paper, vegetable ink and a water-based glue. 

In 2025 we used 15,000m of this material, helping us avoid 650kgs of plastic-equivalent weight.

Teabags

Our teabags are made-from-sugarcane PLA material. Once it’s been enjoyed, the tea bag can go in the food waste bin, where, within 6 months, 90% of the mass will turn into compost in an industrial composting facility. 

Wholesale Packs

All our loose teabags and loose leaf tea are packaged in resealable polypropelyne pouches to preserve freshness, which are easily recyclable with other soft plastics.

Outer boxes

All of our orders are shipped in FSC-certified cardboard boxes.

Production

Our carefully sourced teas are sent to our production facility in Somerset where they are converted into loose tea bags, enveloped teas and loose-leaf packages.

We are the only UK-based tea company to combine our tea bag materials on site, saving around 500kg of CO2e in transportation emissions, and our 50m2 of solar panels enable us to use renewable energy sources for 50% of our production.

In fact, we frequently put an excess of solar-generated energy back into the National Grid - last year it was 500kW. 

The site also collects rainwater for use on site and in 2024 harvested 100m3 of grey water. Combined with our tightly controlled procurement and production processes, we only produced 50kg of tea and 50kg of packaging waste in 2024. That’s the equivalent of 0.0001% waste for every kilogram of tea packaged.

Transportation

Nationally, we work with DPD to deliver our teas to over 1,100 sites across the UK. Since 2012, DPD has had a carbon neutral pledge and in 2024 they helped us make 5,000 carbon neutral deliveries over 10,000km.

Last year 90% of our teas arrived in the UK by sea, with the rest by road. We are committed to improving this ratio and further reducing our supply chain’s environmental impact.